Privacy Policy
Terms and Conditions
Privacy Policy
Plugged In Recovery (“we,” “our,” or “us”) is committed to protecting the privacy of all individuals who visit our website, pluggedinrecovery.com, or communicate with us via phone, email, or SMS messaging. This Privacy Policy describes the types of information we collect, how we use and disclose that information, and the measures we take to safeguard it, in compliance with applicable federal and state laws.
We collect personal information that you voluntarily provide to us, including your name, phone number, email address, mailing address, and any other information you submit through our website, forms, or communications. Additionally, we may collect usage information automatically, including IP addresses, browser type, device information, pages visited, and the times and dates of your interactions with our website. We also maintain records of communications with you, including phone calls, emails, and SMS messages.
We use the information we collect to provide, maintain, and improve our services; to respond to inquiries and communicate with you regarding our services; to send marketing communications, if you have opted in to receive such communications; to fulfill legal obligations; and to protect our rights and the safety of our users. We do not sell personal information to third parties. We may share personal information with service providers who perform functions on our behalf, such as website hosting, payment processing, and customer support, as well as with law enforcement or other regulatory authorities when required by law or necessary to protect our legal rights.
By providing your phone number, email address, or other contact information, you consent to receive communications from us, including service-related updates, notifications, marketing materials, and other information relevant to your engagement with Plugged In Recovery. Communications may be sent via phone calls, emails, and SMS messages, and standard messaging or call charges may apply. You may opt out of marketing emails at any time by following the unsubscribe instructions contained in those messages, and you may opt out of SMS messaging by replying “STOP” to any message received.
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Depending on applicable law, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your personal information, the right to object to or restrict certain processing activities, and the right to withdraw consent. To exercise these rights, you may contact us using the information provided below.
We reserve the right to update this Privacy Policy at any time. Any material changes will be reflected on this page, and the effective date will be updated accordingly. Your continued use of our website or services after such updates constitutes your acceptance of the revised Privacy Policy.
Terms and Conditions
Welcome to Plugged In Recovery (“we,” “our,” “us,” or “PIR”), located at 5500 W Chandler Blvd Suite 1, Chandler AZ 85226, and accessible via our website at pluggedinrecovery.com. These Terms and Conditions (“Terms”) govern your access to and use of our consulting services, website, and any related products or services provided to behavioral health providers, including but not limited to licensure, accreditation, compliance, and certification consulting services (collectively, the “Services”). By accessing or utilizing our website or Services, you expressly agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you are prohibited from using or accessing our Services.
For purposes of these Terms, “Client” refers to any individual, entity, or organization that contracts with or engages PIR to perform consulting services. “Services” encompass all licensure, accreditation consulting, readiness assessments, policy and procedure development, staff training, and any other support services offered by PIR. “Confidential Information” means all non-public business, operational, or personal data exchanged between PIR and Client that is not generally known to the public.
PIR provides consulting services designed to assist behavioral health providers in complying with state licensure requirements and applications; preparing for and obtaining accreditation from organizations such as the Joint Commission, CARF, or AzRHA; developing policies and procedures aligned with regulatory standards; conducting staff training to ensure compliance and best practices; performing gap analyses and readiness assessments; and delivering ongoing support and compliance monitoring. While PIR endeavors to provide expert guidance and support, PIR does not guarantee the approval or outcome of any licensure or accreditation application, which remains subject exclusively to the applicable regulatory or accrediting authorities.
Engagement of PIR’s Services commences upon Client’s acceptance of a written proposal or contract. Fees for Services are detailed within the applicable contract or proposal and must be paid pursuant to the agreed payment schedule. Unless explicitly stated otherwise in writing, all fees paid to PIR are non-refundable. Client shall also be responsible for all reasonable and documented out-of-pocket expenses incurred by PIR during the provision of Services, including but not limited to travel and administrative costs. Payment of invoices is due within thirty (30) days of receipt; overdue payments may be subject to interest charges at a rate of 1.5% per month or the maximum rate allowed by law, whichever is less.
Client agrees to provide accurate, complete, and timely information necessary for PIR to perform the Services. Client is responsible for ensuring compliance with any laws or regulations beyond the scope of PIR’s consulting engagement. Client further agrees to cooperate fully with PIR and maintain open communication throughout the duration of the Services.
Both parties agree to maintain the confidentiality of all Confidential Information disclosed during the engagement. Such Confidential Information shall not be disclosed to any third party without prior written consent, except where disclosure is required by law, regulatory authority, or court order.
All materials, documents, templates, and deliverables created and provided by PIR shall remain the sole intellectual property of PIR.
Client is granted a limited, non-exclusive license to use such materials solely for internal business purposes related to their behavioral health operations. Client shall not reproduce, distribute, sublicense, or otherwise exploit these materials without the express prior written consent of PIR.
To the fullest extent permitted by law, PIR’s total liability arising from or related to these Terms or the provision of Services shall not exceed the total fees paid by Client to PIR under the applicable agreement. PIR shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, loss of business, or business interruption. PIR makes no warranties or guarantees with respect to the approval or success of any licensure or accreditation applications.
Client agrees to indemnify, defend, and hold harmless PIR, its affiliates, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses arising from Client’s use of the Services, breach of these Terms, or violation of any applicable law.
These Terms shall remain in effect for the duration of the consulting engagement. Either party may terminate the engagement upon written notice in accordance with any contractual obligations. Upon termination, Client shall promptly pay any outstanding fees for Services rendered through the termination date. Sections relating to Confidentiality, Intellectual Property, Limitation of Liability, and Indemnification shall survive termination.
PIR provides access to its website as a service to clients and visitors. Use of the website is subject to PIR’s Privacy Policy and Acceptable Use Policy. PIR does not warrant that the website will be uninterrupted or error-free. Unauthorized use of the website or any of its content is strictly prohibited.
PIR collects and processes personal information in accordance with its Privacy Policy, accessible at www.pluggedinrecovery.com/privacy-policy. By using PIR’s Services or website, you consent to such collection and use of your information.
PIR shall not be liable for delays or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, government regulations, pandemics, labor disputes, or technological failures.These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any disputes arising hereunder shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona.
PIR reserves the right to amend or modify these Terms at any time, effective upon posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the amended Terms.
These Terms, together with any executed agreements and referenced policies, constitute the entire agreement between PIR and Client relating to the Services and supersede all prior agreements or understandings.
If you have any questions about these Terms or wish to contact PIR, please email info@pluggedinrecovery.com.
By accessing or using PIR’s services or website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
PIR SMS Terms and Conditions
By opting in to receive SMS/text messages from PIR (“we,” “our,” or “us”), located at 5500 W Chandler Blvd, Chandler, AZ 85226, you expressly consent to receive recurring automated and/or personalized text messages related to our behavioral health consulting services, including licensure, accreditation, compliance, and certification updates, promotional offers, reminders, and other relevant communications. You acknowledge that message frequency may vary and that standard message and data rates may apply according to your mobile carrier’s plan. You may opt out of receiving such messages at any time by replying with the word “STOP,” after which you will receive a confirmation message and no further messages will be sent unless you opt back in. PIR respects your privacy and will use any personal information collected via SMS communications solely for the purposes described herein and in accordance with applicable privacy laws. We do not sell, rent, or share your phone number with third parties except as required by law or with trusted service providers who are contractually obligated to maintain confidentiality. While we implement reasonable security measures, SMS is not a secure form of communication; therefore, you agree not to transmit sensitive personal health information or confidential data via text messages. Any questions or concerns regarding SMS communications may be directed to PIR at info@pluggedinrecovery.com. PIR reserves the right to modify these SMS Terms and Conditions at any time, and your continued use of the SMS service after such changes shall constitute your acceptance of the revised terms.
